

Our policies
Making financial services accessible to non-natives
We are driven by our mission—making financial services accessible to non-natives—without the need for external motivation.
Our purpose is fully aligned with Goal 8.10 of the United Nations Sustainable Development Goals:
“Strengthen the capacity of local financial institutions to encourage access to banking, insurance, and financial services for all.”
Beyond financial services, we make a meaningful social impact, enhancing the perspectives, security, and well-being of our target audience and the communities around us.
Social responsibility
At Domek-Group, we are committed to addressing key social issues that align with our mission and values.
We provide comprehensive financial support to individuals with limited access to financial services, guiding them through important financial decisions and risk management. By doing so, we offer our target audience security, perspective, and financial empowerment. Our services are delivered in full compliance with all legal guidelines and regulatory requirements.
We are actively working to lower our carbon footprint by implementing sustainable practices, optimizing our operations, and reducing emissions across our organization.
Domek-Group is committed to sustainability through cutting-edge building technologies that enhance energy efficiency. Our facilities are equipped with modern heating systems, heat pumps, and solar panels, making us largely self-sufficient since 2022.
We actively invest in and promote digital customer communication to minimize paper consumption and reduce CO₂ emissions.
To further lower our environmental impact, we encourage carpooling through financial incentives and are progressively transitioning our fleet from low-emission vehicles to fully electric models.
At Domek-Group, we foster a diverse and inclusive workplace, valuing different perspectives and experiences. With a multilingual team, we ensure that all customers—regardless of their background—feel heard, understood, and supported.
We are committed to creating opportunities for individuals facing challenges in the labour market. We provide a safe and supportive workplace, offering clear career development paths and comprehensive training programs to help employees build a strong professional future.
At Domek-Group, we believe that everyone who is willing to grow deserves a real opportunity—and more. We support our employees in learning Dutch and offer a full training program to develop them into industry specialists. All training and certification exams are provided in-house, ensuring quality and accessibility.
Our workforce represents eight nationalities, with 80% of our team being women. Our experience has shown that women bring strong customer engagement, a proactive approach, and a keen desire to learn and develop. We wholeheartedly support and encourage this ambition.
We actively support various charities.We contribute to various NGOs and social programs that align with our mission, reinforcing our commitment to building a fairer and more accessible financial landscape.
Our Story
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Our Profile
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Our governance
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Our employees
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